News

  • Assembly & Test – Europe GmbH

    Assembly & Test – Europe GmbH, whose head office is in Neuwied, Rhineland-Palatinate, is part of the Assembly & Test Worldwide (ATW) group of companies. The company specializes in assembly and test systems for development and production departments and supplies turnkey solutions for various industries. Success relies on engineering skills, time and teamwork. To optimize their exchange of information, Assembly & Test – Europe GmbH opted for Unified Communications with OpenScape Office.
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  • STRACK NORMA GmbH & Co. KG

    When it comes to standard parts, STRACK NORMA GmbH & Co. KG in Lüdenscheid is a household name for designers and tool and die makers all over the world. Established by Friedrich Strack in the 1920s, the tradition-rich company has developed from a pure supplier of tools and machinery into a global service provider. So with a product range that includes over 160,000 individual parts and complete tools, documentation and logistics represent a key feature of the company’s range of services. Together with strategic partners, STRACK NORMA develops its range according to customer requirements. The standard parts specialist has used the global economic crisis as an ideal opportunity to optimize its business processes and achieve significant cost-savings through OpenScape Office.
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  • Beckman Coulter

    With more than 10,000 employees and annual worldwide sales exceeding $2.5 billion, Beckman Coulter is a leading global manufacturer of biomedical testing instrument systems and related products for automating laboratory processes.
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  • University Of Liverpool OpenPath Transition

    The University of Liverpool has a very proud and distinguished record of achievement which includes a heritage of nine Nobel Laureates. World-class research excellence can be found in the Faculties and the University is building an international network of partner institutions, to support its development as a global research-intensive university.
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  • Siemens Delivers £9m Savings to Essex County Council

    When the costs of installing incumbent technology to provide broadband connectivity for 347 schools in Essex threatened to spiral, the council realised it had to seek an alternative. This took the form of a competitive procurement exercise to determine whether a more cost effective alternative was available, Siemens were subsequently awarded the contract to deploy their broadband network solution incorporating local loop unbundling.
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  • Providing expert technical advice critical for MG Owners Club

    A thriving business with 30,000 world-wide members and a range of successful publications, the MG Owners’ Club is the embodiment of the classic car brand and the key source of technical information for owners and a key channel for different classified advertisers. Customers need precise and timely information for maintenance, repair and restoration purposes. With incoming calls now exceeding 500 each day, the club needed a way to manage and distribute calls to provide the best customer service.
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Client Testimonials
"I know On-Line Communications well and I have experienced the high level of service and support they offer their customers. I would recommend On-Line Communications to any solicitors or accountants who require a reliable phone system and I would say the benefit of being with On-Line is you know you are in very safe hands, with some of the best products available." Gary Mosphilis, Mazzcorp Partners
"We’ve been dealing with On-Line Communications for a number of years now and the service and the staff have always been excellent. This year On-Line upgraded our Siemens Hi-Path PABX and installed the ProCentre call centre solution for the Customer Service Centre. The functionality and reliability of this solution compared with the previous one has shown significant improvements, which has resulted in a higher level of delivered service." Brian Harris, Wagga Wagga City Council
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