HiPath 3000 Passes Landmark 5 Million Mark
World’s Leading Hybrid PBX for SMBs, Siemens Enterprise Communications’ HiPath 3000 Passes Landmark 5 Million Lines Installed
RESTON, Va., Dec. 14, 2010 /PRNewswire/ — Siemens Enterprise Communications today announced that the award-winning HiPath 3000 converged IP solution has passed a landmark five million lines deployed. It has also been reported as the world’s leading Hybrid PBX in terms of revenue for the third year in succession by leading analyst firm Dell’Oro Group.
To enable Siemens Enterprise Communications’ extensive network of partners to capitalize on this growth and realize increased revenue opportunities, today also sees the launch of OpenScape Office HX and further upgrades to the HiPath 3000. Designed specifically for small and medium enterprises, OpenScape Office HX is a Unified Communications (UC) software application that gives existing HiPath 3000 customers the opportunity to leverage their current communications investment, while experiencing new features and all the benefits of next-generation UC including presence, chat, voicemail and mobility. To further ease the migration, the solution is being launched with a compelling offering of a 90 day free trial and simplified licensing, enabling partners to promote and drive customers to the benefits of UC. As a result, small businesses can get more done, make their customers happier, and save on communications costs.
Strack Norma GmbH & Co. KG, a global service provider for machinery and tools, installed OpenScape Office HX to transition to UC with a relatively small incremental investment and without the need to rip and replace their existing HiPath 3000 solution. Dietmar Hennecke, Network Administrator, Strack Norma GmbH & Co. KG commented: “The system has been in operation at our company for a while now and has met all of our expectations relative to lower operating costs, increased productivity and greater customer satisfaction. Ultimately, more efficient communication processes are a useful supplement to our growth strategy for the recovery.”
Robert Ehses, Senior Vice President, SME Solutions, Siemens Enterprise Communications commented that: “We have seen real growth in SMB adoption of our OpenScape Office solutions, and the new OpenScape Office HX is a perfect example of our OpenPath migration strategy in action, enabling existing SMB customers to leverage their communications infrastructure while still being able to make significant progress towards IP and open Unified Communications.”
OpenScape Office HX includes the following advanced UC features in a simple to install, deploy and use software-based offering supporting up to 500 users:
- Advanced productivity features including presence, IM and personal auto-attendants
- Advanced call handling with simple drag and drop voice conferencing , call pop ups and call recording
- Microsoft Outlook client with integrated voice handling, automated messages based on calendar status, and visual voice mail all from within Outlook client
- Click to call features from Microsoft office applications
- Built in multi-channel contact center with skills-based routing for up to 64 agents
- New Extended UC availability, from any device (analog, digital, CMI, DECT and WLAN users)
- New report engine (myReports)
New features in HiPath 3000 include:
- Peer to peer video for HiPath 3000 users with the new OpenScape Personal Edition S (SIP) softphone
- Support for OpenStage 30T (TDM) desktop phone
- TAPI Support for 64Bit Operating Systems
The OpenScape Office HX free 90 day trial is also available for OpenScape Office Contact Center for current OpenScape Office HX users.