On-Line Communications recognises that Not for Profit Agencies have their own unique communication challenges and the first step is to fully understand your existing communications network, future telephony requirements and then make suitable business phone recommendations.
On-Line Communications installed a phone system using both voice phones and text phones (Telephone Typewriters, known as TTYs) for the Deaf Society of NSW. We increased the capability of their previous system to enable special features that allow text calls to be transferred to each other and for messages to be left in text phone mailboxes.
Ashraf Fahmy, business development manager for On-Line Communications was one of the team from On-Line, developing the system for the Deaf Society, and he says he learnt a lot from the process.
“We learnt through consulting with the people at the Deaf Society, that deaf people need to have the same access to the phone system as hearing people,” he says. “We made this our main focus and we developed the capability of incorporating the use of TTYs to enable equal access of system functionality to all staff.”
Sharon Everson, the Deaf Society of NSW’s CEO, says ”We are strongly committed to providing equity to all our staff members; hearing, deaf and hard of hearing. We believe it is a basic human right that all organisations provide this type of access for their deaf and hard of hearing /employees.”
As an Award winning Premium solutions partner for Siemens we are focused on delivering flexible and scalable communication solutions and telephone systems that will meet your business goals not just today but tomorrow. Our unrivalled customer service, technical and development expertise ensures your Business phone solution will receive unrivalled support.
Contact On-line Communications today to discuss your business communication needs.