Project Management

Business Phone Solutions Project Management Services

On-Line Communications has proven its ability to deliver professional design, project management and after-sales service. We have the BDMs, engineers and service support staff with the right training, so they are capable of providing the project support required by any customer.

Stuart Edge, Director, On-Line Communications

At On-Line Communications, our Business Development Managers (BDM) and engineers have been trained in the skills, tools and management processes required to undertake and manage a business communication project successfully.

They have the skills – entailing specialist knowledge and experience required to reduce the level of risk within a project and drive the levels of success higher.

They have the tools – these include the documents templates, customer database, planning software and audit checklists.

They have the processes – these are the various management techniques and processes required to monitor and control time, cost, quality and scope on all projects. Examples include time management, cost management, quality management, issue management and risk management.

Combining this knowledge of project management with our consistent and thorough Account Management program (see our page on Account Management), you can be certain of an excellent result when you undertake a telecommunications project with On-Line Communications.

We can ensure the convergence of all components is completed to best practice, with time schedules and quality workmanship designed to meet stated goals.

We provide service and support to hundreds of major companies throughout Australia and these companies have proved to be happy with our high level of support over a period of more than 20 years.

As an Award winning Premium solutions partner for Siemens and Shore-Tel we are focused on delivering flexible and scalable communication project solutions and telephone systems that will meet your business goals not just today but tomorrow. Our unrivalled customer service, technical and development expertise ensures your Business phone project will receive unrivalled support.

Contact On-line Communications today to discuss your business communication needs.

Client Testimonials
"I know On-Line Communications well and I have experienced the high level of service and support they offer their customers. I would recommend On-Line Communications to any solicitors or accountants who require a reliable phone system and I would say the benefit of being with On-Line is you know you are in very safe hands, with some of the best products available." Gary Mosphilis, Mazzcorp Partners
"We’ve been dealing with On-Line Communications for a number of years now and the service and the staff have always been excellent. This year On-Line upgraded our Siemens Hi-Path PABX and installed the ProCentre call centre solution for the Customer Service Centre. The functionality and reliability of this solution compared with the previous one has shown significant improvements, which has resulted in a higher level of delivered service." Brian Harris, Wagga Wagga City Council
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