System Features
iPBX features a broad range of functionality.
* Caller list
Missed, Made and Received calls are listed on handset displays as well as in the Call Detail Records
* Do-not-disturb/"silent call"
Users can block incoming calls
Audible signaling of calls can be deactivated on system telephones so they are only indicated on the display
* Call pickup
Calls can be picked up on users' own telephones within a call pickup group or selectively for specific colleagues
* Classes of service
Different access authorizations can be assigned to each user, with a distinction being made between:
- No trunk access
- Outward restricted access (local calls only)
- Unrestricted trunk access
- Allow lists / Deny lists
- Outdial rules coupled with toll restriction
* Automatic night switch
Change to night mode automatically at preconfigured times. Multiple work times, multiple routes
* Broadcast intercom calls
Via system telephones or over external loudspeakers
* Call Detail Records
Included software to break down call records for each terminal, trunk or agent.
* Group call
Call one, multiple or all telephones on the system using a group call
* Shared Line Keys
The following flexible setups are possible with line keys
- teams
- executive/secretary functions
- feature handset in parallel with system telephones allowing remote users to appear at their desk
* Speed dial
Web based directory for speed dial making it easy for everyone in the organisation to access important numbers fast
* Toggling
Handle more than one phone call at a time at the press of a button
* Account codes
Use account codes for billing purposes for clients
* Call number suppression
Block your caller id on a cross system basis or temporarily
* Distinctive call signaling
Use different ringtones for internal calls, external calls, recalls and callback calls.
* Add-on ringing
Call signaling simultaneously at several telephones
* Door interface
For entrance telephone and door opener functions. Calls from the entrance telephone can even be routed to an external destination by using external call forwarding.
Standard Features
* Camp-on/call-waiting
* Call forwarding from the extension
* Hunt group (linear/cyclical)
* Lock telephone
* Transferring a call (internal/external)
