Microsoft Teams is the platform of choice for many work places so they can work together via video meetings, workplace chat and by sharing file storage. But did you know On-Line Communications can program your Microsoft Teams platform so you can use it to make calls to your colleagues and business associates anywhere? You do […]
WebConnex – an Easy Way to Keep in Touch with Your Colleagues
As published on the website – Women Love Tech on 15th Mar 2023 These days our workforce is mobile, global, distributed and virtual – with face-to-face meetings sometimes in the minority. The vast majority of organisations rely on virtual teams in different locations and these teams have to stay on top of all the communications […]
Our New Callout Application Makes Sure You Don’t Miss That Important Call
The new Callout Application designed by On-Line Communications, ensures your callers reach important out-of-hours support staff in your organisation. Instead of forwarding calls to a mobile, using this Callout Application, you can forward calls to a pilot number which then keeps routing the call to further numbers until it’s answered. This avoids important calls going […]
WebConnex – Unified Communications as a Service
WebConnex is a highly open and flexible Unified Communications solution that will integrate with all your existing applications. OpenScape UC Application V10 is a Unified Communications solution for companies which need a flexible solution which will integrate with all of their other applications. OpenScape UC – or WebConnex as we call it – will increase […]
Security Questions to Check when Choosing a Business Grade Video Platform
With COVID-19 shifting all enterprise business models to remote working overnight, and now for 12+ months consecutively, the popularity of video software has exploded. Not only have all sensitive one-to-one conversations had to shift to the online domain, but virtual meetings for socialising and team happy hours have also surged in popularity as employees need […]
Our Software Support Program
When you buy a Unify telephone systems you automatically receive three years of the Unify Software Support Program or SSP. This Program means you receive full system support along with software license upgrades so your system stays current and protected at all times. After the first three years, your Software Support Program for your Unify […]
OpenScape Contact Center allows companies to act on Facebook comments instantly
The OpenScape Contact Center from Unify allows companies to monitor any comments they receive instantly on their Facebook page so they can act quickly and take down any comments considered discriminatory or negative. The Contact Center sends any Facebook comments to Contact Center agents who are then able to ‘hide’ the comment from public view […]
OpenScape Desk Phone CP205
The OpenScape CP205 is available in SIP and HFA. Features: Graphical display, 2 lines (192*48 pixel), monochrome Notification LED 4 Free programmable feature keys with LED, pre-programmed with: Call Log, Directory, Forward and Redial 5 Fixed feature keys, 3 with LEDHold, Transfer, Conference, Settings and Messages 4-Way navigator, plus OK-key 3 Audio keys (Mute/Speaker/Headset) with LED Volume control +/- […]
Readers vote OpenScape Contact Center Suite as the winner for Best Call & Contact Center Solution
Unify’s OpenScape Contact Center Suite has won the award for the Best Call and Contact Center solution at the German Funkschau Readers’ Awards for the IT-K Products of the year. Circuit also featured in the awards winning second place in the category for #UnifiedCommunications. To read more about the awards you can visit here: #itkprodukt19 […]
On-Line Communications – your SIP and Network provider
With ISDN on the way out, SIP is the way of the future for all your business network requirements. At On-Line we can provide you with Vocus SIP lines and fibre network so you have a cost effective and reliable solution for all your business needs. An On-Line network will give you solutions which are […]
Unify’s OpenScape Contact Center solutions
The OpenScape Contact Center (OSCC) V9R2 is an end-to-end customer engagement solution supporting up to 7,500 agents available on premise, hybrid or virtualised from the cloud. The Contact Centre is uniquely designed with a powerful routing and reporting engine, a 360-degree contact view and market-leading usability from a Circuit-like UI. REST APIs ensure a robust […]
Australian Human Rights Commission uses Plantronics headsets
The Australian Human Rights Commission (AHRC) was established in 1986 by the Australian Federal Parliament as an independent statutory organisation reporting to Parliament through the Attorney-General of Australia. The Commission leads the promotion and protection of human rights in Australia through education and public awareness, addressing abuse of human rights, complaints of discrimination and human […]