Man Answers Call

Our New Callout Application Makes Sure You Don’t Miss That Important Call

The new Callout Application designed by On-Line Communications, ensures your callers reach important out-of-hours support staff in your organisation. Instead of forwarding calls to a mobile, using this Callout Application, you can forward calls to a pilot number which then keeps routing the call to further numbers until it’s answered. This avoids important calls going […]

WebConnex – Unified Communications as a Service

WebConnex is a highly open and flexible Unified Communications solution that will integrate with all your existing applications. OpenScape UC Application V10 is a Unified Communications solution for companies which need a flexible solution which will integrate with all of their other applications.  OpenScape UC – or WebConnex as we call it – will increase […]

OpenScape Contact Center allows companies to monitor Facebook comments instantly.

Our Software Support Program

When you buy a Unify telephone systems you automatically receive three years of the Unify Software Support Program or SSP. This Program means you receive full system support along with software license upgrades so your system stays current and protected at all times. After the first three years, your Software Support Program for your Unify […]

Facebook is important

OpenScape Contact Center allows companies to act on Facebook comments instantly

The OpenScape Contact Center from Unify allows companies to monitor any comments they receive instantly on their Facebook page so they can act quickly and take down any comments considered discriminatory or negative. The Contact Center sends any Facebook comments to Contact Center agents who are then able to ‘hide’ the comment from public view […]

OpenScape Desk Phone CP200/205

OpenScape Desk Phone CP205

The OpenScape CP205 is available in SIP and HFA. Features: Graphical display, 2 lines (192*48 pixel), monochrome Notification LED 4 Free programmable feature keys with LED, pre-programmed with: Call Log, Directory, Forward and Redial 5 Fixed feature keys, 3 with LEDHold, Transfer, Conference, Settings and Messages 4-Way navigator, plus OK-key 3 Audio keys (Mute/Speaker/Headset) with LED Volume control +/- […]

Unify’s OpenScape Contact Center Suite has won the award for the Best Call and Contact Center solution at the German Funkschau Readers’ Awards.

Readers vote OpenScape Contact Center Suite as the winner for Best Call & Contact Center Solution

Unify’s OpenScape Contact Center Suite has won the award for the Best Call and Contact Center solution at the German Funkschau Readers’ Awards for the IT-K Products of the year. Circuit also featured in the awards winning second place in the category for #UnifiedCommunications. To read more about the awards you can visit here: #itkprodukt19 […]

Australian Human Rights Commission uses Plantronics headsets

The Australian Human Rights Commission (AHRC) was established in 1986 by the Australian Federal Parliament as an independent statutory organisation reporting to Parliament through the Attorney-General of Australia. The Commission leads the promotion and protection of human rights in Australia through education and public awareness, addressing abuse of human rights, complaints of discrimination and human […]