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The OpenScape Contact Center from Unify allows companies to monitor any comments they receive instantly on their Facebook page so they can act quickly and take down any comments considered discriminatory or negative. The Contact Center sends any Facebook comments to Contact Center agents who are then able to ‘hide’ the comment from public view […]
Unify’s OpenScape Contact Center Suite has won the award for the Best Call and Contact Center solution at the German Funkschau Readers’ Awards for the IT-K Products of the year. Circuit also featured in the awards winning second place in the category for #UnifiedCommunications. To read more about the awards you can visit here: #itkprodukt19 […]
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Openscape Xpressions v7 Openscape UC Application v7 Openscape Session Border Controller (SBC) v7 Openscape Contact Centre Enterprise v8 Openscape Contact Centre Agile v8 Openscape Branch v7 Openscape 4000 v7 Openscape Web Collaboration Openscape Voice v7 Openscape Mobile v7 OS Enterprise Express
