Retail Business Phone Solutions
We have one of the largest retailers in Australia as our customer whom we have worked with for 25 years now, supporting them in over 200 stores around the country. Over the years, the Siemens phone systems have proved to be reliable, scalable and robust enough for long hours in this tough, retail environment.
Stuart Edge, Director, On-Line Communications
On-Line Communications specialises in delivering cost-effective business phone solutions for the retail industry. Retailers recognise the reliability of our industry telephone solutions, superior return on investment, high level of customer service, technical support and comprehensive communication features such as integration of EFTPOS machines onto their telephone lines.
The Unify phone systems are ideally suited to the constant demands of the retail environment because of their reliability and superior engineering – it is a rare occurrence for a system to break down, critical for businesses that operate outside of normal business hours as they cannot afford for their phone system or their phone lines to go down. Many retailers put their EFTPOS machines on their telephone lines and these are used for all card transactions.
At On-Line Communications, our Siemens retail phone solutions can improve your retail business effectiveness, productivity, efficiency and profitability by;
- Linking multiple retail and warehousing locations on a single network
- Receiving free calls within the corporate WAN network
- Providing advanced calling ,routing and monitoring features for customers and their enquiries
- Integrating EFTPOS,ERP and CRM applications on telephone system
- Integrate inbound voice, email, IVR self-service and callbacks
- Access corporate communication network and applications from any IP enabled PC/Laptop
- Extend VoIP telephony system quickly and cheaply
- Providing out of hours support service (see Support & Service)
As an Award winning telephone solutions partner for Siemens and Shore-Tel we are focused on delivering flexible communication solutions and telephone systems for the Retail Industry that will meet your business goals not just today but tomorrow. Our unrivalled customer service and technical expertise ensures your Agency telephone solution will be in safe hands.
Contact On-line Communications today to discuss your business communication needs.