Unify Phone for Microsoft Teams is a new app from the Mitel Unify Phone family which provides telephony through Microsoft Teams, so online meetings can be held easily and effectively. At the same time, the app saves you money.
It’s an app designed for those users who spend most of their time in the Teams app but don’t have Teams calling plans – so it will save users money because it’s a lower cost app. It’s super easy to deploy the Unify Phone app by the Teams administrator. All they have to do is to select the app from the Microsoft Teams app store and make it available to the users, and this only needs to happen once.
As Stuart Edge, Director of On-Line Communications says: “This is a less expensive way of making and receiving phone calls in Microsoft Teams. By adding all your office phone numbers to Microsoft Teams, you can call anyone via Teams on your computer or your mobile app. This is very convenient and saves time and money.”
Unify Phone for Microsoft Teams extends the robust telephony calling capabilities of Unify Phone to Teams users, without adding expensive SBCs or coping with the increased operational complexity of managing an additional overlay network with the day-to-day adds, moves and changes that demands.
This is ideal for organisations which need greater control over their telephony calling, are concerned about reliability, are keen to maintain their reputation or have long standing relationships with their providers.
The Unify Phone add-in is then added to the Teams client by the users. They log in to Unify Phone for Microsoft Teams with their credentials and it’s done. Presence is mapped and automatically synchronised between Unify Phone and Teams users, so colleagues can see when you’re on the phone, busy, or away – regardless of which app they’re using.
Call Swipe and One Number Service works as you’d expect by seamlessly switching live calls between the devices and clients you need, as you move and travel throughout the day while still letting your customers know who’s calling.
More information about Unify Phone
Unify Phone is a simple add-on which can extend the user’s OpenScape platform with cloud telephony clients. As well, it can combine cloud telephony with Microsoft Teams, embedding Unify Phone within their Microsoft Teams clients.
Unify Phone can be deployed as Unify Phone for OpenScape or as Unify Phone for Microsoft Teams. With both of these solutions, Unify Phone provides a highly capable, cloud-based, telephony client which extends the use of OpenScape platforms into hybrid user cases with Microsoft Teams, and also as a cloud telephony solution with Unify Phone.
- Browsers supported by Unify Phone include: Google Chrome, Firefox, Microsoft Edge and Apple Safari.
- As a Mobile Client: Apple IOS and Google Android.
- Extend Unify Phone for OpenScape: using the Unify Phone for Microsoft Teams plug-in, users can achieve a single client experience and embedded OpenScape telephony in Microsoft Teams.
- Cloud-based collaboration will remain stable: customers who need to retain full control of their telephony and voice solution for security, compliance or stability reasons, can still utilise cloud-based collaboration.
For more information about Unify Phone for Microsoft Teams and Unify Phone, call On-Line Communications in Sydney, Australia.