The OpenStage DECT M3 phone is suited for mobile users working in harsh industrial or even explosive environments and will be available soon. The DECT M3 features industry-leading DECT voice quality and it’s both shock- and break-proof. More features of the OpenStage DECT M3 include: For more information about when the OpenStage DECT M3 will […]
The OpenScape Desk Phone CP405T is a mid-tier TDM digital device with a large display, numerous programmable keys and an optional key module. This phone will be available soon and more features of the OpenScape Desk Phone CP405T include: Display: Keys and Extras: These pictures above show the KM400 – an optional Key Module for […]
The OpenScape Desk Phone CP205T is an entry level TDM digital device with a feature rich, cost effective, end point – along with superior audio quality. Available soon – the OpenScape Desk Phone CP205T is ideal for many users with CTI support and other features include: Display: Keys Placement: Wall mountable For more information and […]
As published on the website – Women Love Tech on 15th Mar 2023 These days our workforce is mobile, global, distributed and virtual – with face-to-face meetings sometimes in the minority. The vast majority of organisations rely on virtual teams in different locations and these teams have to stay on top of all the communications […]
The OpenScape Contact Center from Mitel allows companies to monitor any comments they receive instantly on their Facebook page so they can act quickly and take down any comments considered discriminatory or negative. The Contact Center sends any Facebook comments to Contact Center agents who are then able to ‘hide’ the comment from public view […]
OpenScape Contact Center Suite has won the award for the Best Call and Contact Center solution at the German Funkschau Readers’ Awards for the IT-K Products of the year. WebConnex also featured in the awards winning second place in the category for #UnifiedCommunications. To read more about the awards you can visit here: #itkprodukt19 When […]
It was around six years ago when the Sandvik Group – a Swedish mining and construction giant with more than 40,000 employees worldwide – decided to upgrade its unified communications system to Mitel OpenScape. The system is deployed in Sandvik’s private cloud data centre near Stockholm in Sweden and because it’s has virtually no limit […]
Task The ING Bank is a global financial institution, offering banking, investments, life insurance and retirement services across Europe and in Asia. In Turkey, ING is one of the nation’s fastest growing banks, with 6,300 employees and 368 branches across the country. To support its rapid growth, the bank and CIO have been focused on investing […]
Task The Unify brand has been selected by the University of Oxford to transform its existing communication infrastructure. The university is making the investment to meet the increased collaboration requirements of its staff and student population and support the organisation’s strategy of providing a world-class forum for intellectual engagement. Solution The three-year project will see […]
Fujitsu Technology Solutions recently upgraded its communications solution to the latest version of OpenScape Voice, which includes the OpenScape Xpressions voicemail solution with unified messaging. Task 1) Upgrade of the communications solution to the latest version of OpenScape Voice. 2) Migration of the existing OpenScape Xpressions voicemail solution to unified messaging, while retaining all messages. […]
Coca-Cola Brazil has migrated its telecommunications infrastructure of the Brazilian Coca-Cola subsidiary to a secure voice, video and Contact Centre with a fully integrated Unify Solution. The Task 1) To migrate the telecommunications infrastructure of the Brazilian Coca-Cola subsidiary to a highly secure convergent voice and data system, expanded to meet new operational and business […]
