The OpenScape Contact Center (OSCC) V9R2 is an end-to-end customer engagement solution supporting up to 7,500 agents available on premise, hybrid or virtualised from the cloud. The Contact Centre is uniquely designed with a powerful routing and reporting engine, a 360-degree contact view and market-leading usability from a Circuit-like UI. REST APIs ensure a robust […]
The Australian Human Rights Commission (AHRC) was established in 1986 by the Australian Federal Parliament as an independent statutory organisation reporting to Parliament through the Attorney-General of Australia. The Commission leads the promotion and protection of human rights in Australia through education and public awareness, addressing abuse of human rights, complaints of discrimination and human […]
With Circuit, for the first time everything’s in one place: audio calls, video conferencing, messaging, screen and file sharing. No flicking between apps or remembering multiple passwords. Everything’s shareable, downloadable and auditable with Circuit, from Unify. On a desktop conference and need to catch a train? Swipe the Circuit call to your mobile device. Pull […]
A Sound Look gains dynamic work experience with Circuit A global company in the tech sector, A Sound Look, has found many benefits from using Circuit technology to drive innovation and success. It was really no surprise because the 20-year-old firm provides out-of-the-box solutions for network systems, and so it makes sense the company would […]
On-Line Communications is an award winning premium solutions partner for Unify, formerly Siemens Communications Systems, one of the world’s leading business phone system manufacturers. Our decision to partner with Unify was based on the knowledge that 75% of all Global 500 companies use Unify Phone Systems and Communication solutions. Unify has an outstanding record of […]
In today’s business world, people need to be in contactable at all hours of the day. With seamless mobility, this becomes a reality – you can reach your staff by dialling one number, regardless of whether they answer on their mobile, their home phone or their office phone. Stuart Edge, Director, On-Line Communications What is […]
Contact Centre Business Phone Solutions At On-Line Communications, we are Contact Centre specialists. We sell the OpenScape Contact Center Agile module from Siemens and we implement at least four new contact centres each year. We know from our customers’ feedback, they have found it to be extremely helpful for their businesses. Ashraf Fahmy, Business Development […]
Unified communications allows you to simplify the way you share, manage and exchange information – you can receive your voicemail, email, SMS and fax all through a single inbox, even from remote sites. Stuart Edge, Director, On-Line Communications What is Unified Communications? Unified Communications (UC), not to be confused with Unified Messaging (UM), is the integration […]
Many of our Small and Medium Business clients are migrating to either VoIP only systems and/or a combination of PSTN and ISDN technology for improved cost savings, employee productivity and improved customer service. Stuart Edge, Director, On-Line Communications Put simply a Business VoIP Phone System (Voice over Internet Protocol) allows your business to make voice calls and […]
As business phone specialists we understand that Small and Medium Enterprise require not only improved telephony cost savings but a communication solutions that can improve employee productivity and provide superior customer service. Stuart Edge, Director, On-Line Communications On-Line Communications specialises in delivering Small and Medium Business Phone Systems throughout Australia. Many Small Business (SMEs) are migrating to office […]
“As business phone specialists we understand that Small and Medium Enterprise require not only improved telephony cost savings but a communication solutions that can improve employee productivity and provide superior customer service.” Stuart Edge, Director, On-Line Communications Online Communications has been installing and supporting Enterprise Business Phone Systems and Corporate Telephone Solutions for over 20 years, enabling […]
