Do you want a communications partner who understands your working environment? or a telecommunications vendor that just wants to sell a product?

What you may often get is a telecommunications vendor which just wants to sell you a telephone system. This won’t necessarily help you. The communications world has changed and the rise of mobile communications, apps and the anywhere, anytime worker (including BYOD) has presented many organisations with multiple and competing challenges. Today, senior managers are […]

OpenScape Business delivers value to partners and customers around the world

OpenScape Business is fast cementing its position as the go-to unified communications solution for enterprises with ambition. Whether it’s ensuring top notch customer service, enabling a highly productive and engaged mobile workforce or delivering cost efficiencies, OpenScape Business is making headlines all around the world and for all the right reasons! Posted by: Michael Brust Without […]

About SIP Trunking and what it means to you

Achieve significant cost-savings and simplify your enterprise infrastructure by consolidating your network connectivity through SIP trunking. What can SIP Trunking do? SIP trunking allows your enterprise to connect its IP-PBX and IP communications systems directly to a SIP service provider, reducing and sometimes eliminating the need for conventional PRI, BRI, ISDN or PSTN gateway connections. SIP […]

Unify’s New OpenScape Enterprise Helps Businesses Humanise their digital transformation

Unify, the Atos brand for communications and collaboration software and services, has announced the new release of OpenScape Enterprise, delivering superior usability, mobility and collaboration to enterprises and vertical industries. OpenScape Enterprise v9 offers significant enhancements, providing collaboration tools and solutions to support the digital workplace and enable businesses to better compete in today’s on-demand […]

The top 5 reasons to choose Online Communications when considering your next Enterprise Communication solution

1. We focus on business productivity not just reducing telephony costs. Reducing communication costs is often a priority for an Organisation but improving employee interaction and fostering improved customer engagement can provide greater long term value. At On-Line Communications we strongly believe if communication solutions are going to deliver value for national companies, they need to […]

A unified communication platform to meet the collaboration challenges of a national medical company

One of the recent trends we have seen at On-Line Communications is the growing frustration senior executives and business owners are experiencing when meeting the communication challenges of the decentralised enterprise, especially within the medical sector. The need for more medical services has not only seen a rise in a smaller regional medical office locations […]

Deploying Unified Communications (UC) is the foundation to improving Enterprise Collaboration

The rise of the decentralized workplace with multiple office locations, virtual teams and international customers requires almost 24/7 business activity (designing in Sydney, producing in China and selling in Europe). This 24/7 connectivity means Enterprises have countless ways in which to communicate… phone, webchat, email, voicemail, video and instant messaging. The problem is, trying to manage […]

Siemens Enterprise Communications delivers a new vision for national communication

At On-Line Communications we strongly believe if communication solutions are going to deliver value for national companies, they need to deliver much more than reduced telephony costs. It is this philosophy which has underpinned On-Line’s long term relationship with its communications partner, Siemens Enterprise Communications. Stuart Edge, Director of On-Line Communications said: “The company has […]

Siemens Enterprise Communications Named Nemertes PilotHouse Award Top Provider for OpenScape Unified Communications and IP Contact Centers

Siemens Enterprise Communications today announced it has been named a 2011 PilotHouse Award winner by Nemertes Research, receiving the highest overall rankings among all vendors in both the Unified Communications and IP Contact Center categories for its OpenScape UC Server and OpenScape Contact Center solution. On-Line Communicationsn is pleased to announce Siemens Enterprise Communications  has been named […]

How to improve your Agency’s profitability and customer service and customer engagement by implementing the right communication solution

As an Agency Principal operating a multi office group with a network of home based licensed sales agents you understand that your 17 year old ‘phone system’ can no longer cope with today’s business environment. So, you have identified your need for a communication solution instead of a ‘phone system’ but what are the next […]

A unified communication platform to meet the collaboration challenges of a global engineering company

One of the recent trends we have seen at Online Communications is the growing frustration senior executives and CIOs are feeling with meeting the communication challenges of the decentralised enterprise, especially within the Engineering and Construction sector. One of the recent trends we have seen at Online Communications is the growing frustration senior executives and […]