The new Callout Application designed by On-Line Communications, ensures your callers reach important out-of-hours support staff in your organisation. Instead of forwarding calls to a mobile, using this Callout Application, you can forward calls to a pilot number which then keeps routing the call to further numbers until it’s answered. This avoids important calls going […]
WebConnex is a highly open and flexible Unified Communications solution that will integrate with all your existing applications. OpenScape UC Application V10 is a Unified Communications solution for companies which need a flexible solution which will integrate with all of their other applications. OpenScape UC – or WebConnex as we call it – will increase […]
With COVID-19 shifting all enterprise business models to remote working overnight, and now for 12+ months consecutively, the popularity of video software has exploded. Not only have all sensitive one-to-one conversations had to shift to the online domain, but virtual meetings for socialising and team happy hours have also surged in popularity as employees need […]
Unify’s OpenScape Contact Center Suite has won the award for the Best Call and Contact Center solution at the German Funkschau Readers’ Awards for the IT-K Products of the year. Circuit also featured in the awards winning second place in the category for #UnifiedCommunications. To read more about the awards you can visit here: #itkprodukt19 […]
What you may often get is a telecommunications vendor which just wants to sell you a telephone system. This won’t necessarily help you. The communications world has changed and the rise of mobile communications, apps and the anywhere, anytime worker (including BYOD) has presented many organisations with multiple and competing challenges. Today, senior managers are […]
OpenScape Business is fast cementing its position as the go-to unified communications solution for enterprises with ambition. Whether it’s ensuring top notch customer service, enabling a highly productive and engaged mobile workforce or delivering cost efficiencies, OpenScape Business is making headlines all around the world and for all the right reasons! Posted by: Michael Brust Without […]
Achieve significant cost-savings and simplify your enterprise infrastructure by consolidating your network connectivity through SIP trunking. What can SIP Trunking do? SIP trunking allows your enterprise to connect its IP-PBX and IP communications systems directly to a SIP service provider, reducing and sometimes eliminating the need for conventional PRI, BRI, ISDN or PSTN gateway connections. SIP […]
Unify, the Atos brand for communications and collaboration software and services, has announced the new release of OpenScape Enterprise, delivering superior usability, mobility and collaboration to enterprises and vertical industries. OpenScape Enterprise v9 offers significant enhancements, providing collaboration tools and solutions to support the digital workplace and enable businesses to better compete in today’s on-demand […]
1. We focus on business productivity not just reducing telephony costs. Reducing communication costs is often a priority for an Organisation but improving employee interaction and fostering improved customer engagement can provide greater long term value. At On-Line Communications we strongly believe if communication solutions are going to deliver value for national companies, they need to […]
One of the recent trends we have seen at On-Line Communications is the growing frustration senior executives and business owners are experiencing when meeting the communication challenges of the decentralised enterprise, especially within the medical sector. The need for more medical services has not only seen a rise in a smaller regional medical office locations […]
The rise of the decentralized workplace with multiple office locations, virtual teams and international customers requires almost 24/7 business activity (designing in Sydney, producing in China and selling in Europe). This 24/7 connectivity means Enterprises have countless ways in which to communicate… phone, webchat, email, voicemail, video and instant messaging. The problem is, trying to manage […]
At On-Line Communications we strongly believe if communication solutions are going to deliver value for national companies, they need to deliver much more than reduced telephony costs. It is this philosophy which has underpinned On-Line’s long term relationship with its communications partner, Siemens Enterprise Communications. Stuart Edge, Director of On-Line Communications said: “The company has […]
