Shack Homewares Owner Lance Shofer
“Shack has relied on On-line Communications for our PABX system and ongoing service for the last 20 years. Their responsiveness and professionalism have been outstanding. Whenever an issue arises, they’re quick to respond and get someone on site without delay — exactly what we need from a service provider you depend on day to day.
“A special mention to Angela at Head Office, who is an absolute delight to work with. Her helpfulness and attentiveness make every interaction easy. Also, to Stuart who always solves any issues quickly and effectively.
“We’d happily recommend On-line Communications to any business looking for a reliable, responsive telecommunications partner.”
The Actuaries Institute of Australia IT Manager Jacqui Chan
“The Actuaries Institute of Australia has worked with On-Line Communication Services (OLCS) for our OpenScape Unify Communications softphone platform and our mobile data plans for more than five years, and the experience has been excellent.
“The OLCS team is consistently proactive — regularly identifying opportunities to optimise our setup and reduce costs, rather than waiting for us to raise it. When we do have support queries, their response times are fast and reliable. It’s the kind of partnership every IT team hopes for in a service provider.”
Whelan Property Group Office Manager Alexandra Beresnikoff
“We’ve worked with OLCS for a number of years and could not recommend them more highly. Stuart and Ghulam have consistently shown exceptional technical knowledge in managing our phone system and the service has been first class throughout.
“More recently, they were instrumental in helping us launch Astrid, our AI attendant, and have continued to provide responsive, hands-on support as we’ve made adjustments along the way. The whole team is professional, knowledgeable and a genuine pleasure to deal with.”
Space Furniture Group Head of IT Asia Pacific Ali Hijazi
“We have been working with Online Communications continuously for over 22 years, and throughout that time they have consistently delivered exceptional service and support. Their team is professional, efficient, responsive, and genuinely committed to helping their clients succeed. Whether dealing with sales enquiries, accounts, or technical support, we have always received personalised attention and prompt assistance.
“Stuart Edge and his team have been a trusted technology partner for our business. Stuart’s extensive knowledge of telecommunications, phone systems, and emerging AI solutions is truly impressive, and his ability to recommend innovative, practical solutions has helped us stay ahead in an ever-evolving business environment.
“Innovation, customer service, and long-term relationships are clearly at the core of Online Communications’ values. After more than two decades of outstanding service, we have no hesitation in recommending Online Communications to any organisation seeking a reliable, forward-thinking, and professional communications provider.”