Unify’s OpenScape Contact Center solutions

The OpenScape Contact Center (OSCC) V9R2 is an end-to-end customer engagement solution supporting up to 7,500 agents available on premise, hybrid or virtualised from the cloud. The Contact Centre is uniquely designed with a powerful routing and reporting engine, a 360-degree contact view and market-leading usability from a Circuit-like UI. REST APIs ensure a robust […]