Take a look at the Top 10 Reasons to Buy a Siemens OpenScape Contact Center Agile.This is an area that On-Line Communications specialises in, implementing at least four new major Contact Centers each year. TOP 10 REASONS TO BUY A SIEMENS CONTACT CENTER 1) The ease of use factor is high with the Siemens OpenScape […]
Category: Blog
Siemens Enterprise Communications Named Nemertes PilotHouse Award Top Provider for OpenScape Unified Communications and IP Contact Centers
Siemens Enterprise Communications today announced it has been named a 2011 PilotHouse Award winner by Nemertes Research, receiving the highest overall rankings among all vendors in both the Unified Communications and IP Contact Center categories for its OpenScape UC Server and OpenScape Contact Center solution. On-Line Communicationsn is pleased to announce Siemens Enterprise Communications has been named […]
How to improve your Agency’s profitability and customer service and customer engagement by implementing the right communication solution
As an Agency Principal operating a multi office group with a network of home based licensed sales agents you understand that your 17 year old ‘phone system’ can no longer cope with today’s business environment. So, you have identified your need for a communication solution instead of a ‘phone system’ but what are the next […]
A unified communication platform to meet the collaboration challenges of a global engineering company
One of the recent trends we have seen at Online Communications is the growing frustration senior executives and CIOs are feeling with meeting the communication challenges of the decentralised enterprise, especially within the Engineering and Construction sector. One of the recent trends we have seen at Online Communications is the growing frustration senior executives and […]
Siemens Enterprise Communications delivers on a new vision for enterprise communication
At Online Communications we strongly believe that for communication solutions to deliver value for Enterprise they need to deliver much more than reduced telephony costs. At Online Communications we strongly believe that for communication solutions to deliver value for Enterprise they need to deliver much more than reduced telephony costs. It is this philosophy that […]
Phone call or click? Where does the customer journey really start in building their dream project home?
Put yourself in the shoes of a prospective project home buyer today. How do they decide which project home builder to go with? The number of options available can be confusing and overwhelming. The result; a high percentage of customer decisions are made on emotion. Does your Project Home Company have an effective customer engagement […]
If you want to improve your Clinic’s profitability and customer service with better customer engagement, it’s important to select the right communication solution
If you are operating a group of Clinics or Franchises, you probably understand that your 17 year old ‘phone system’ can no longer cope with today’s business environment. So, you have identified your need a communication solution instead of a ‘phone system’ but what are the next steps? In this series of 3 blog posts […]
Can your Laser Clinic afford to lose a paying customer to a Beauty Clinic around the corner?
In a competitive beauty services industry, it is vital that when a customer calls your Clinic, you have the right system in place to keep that person as your customer. Don’t forget that first impressions – or even more importantly – the first point of call contact can be the difference between keeping and losing […]
Siemens No. 1 in Europe
If you happen to be on holidays in most European cities and you walk into a hotel, there’s a good chance you will see a Siemens phone system behind the front desk. In Europe, Siemens is the No. 1 phone system by far. Worldwide, Siemens has the No. 1 market position in World Converged PBX […]
Can your Real Estate Agency afford to lose a $900,000 property listing?
In a competitive real estate market it is increasingly difficult to not only attract potential vendors but also ensure your Agency stands out from the crowd. First impressions, or more importantly, the first point of call contact can be the difference between winning and losing that listing. Can your Agency afford to lose a $900,000 property listing […]
Siemens HiPath 3000 – The world’s leading hybrid PBX for SME from On-Line Communications
On-Line Communications Pty Ltd, the Small and Medium Enterprise Telecommunications experts, can announce that Siemens HiPath 3000 is ranked the World’s leading Hybrid PBX for Small and Medium Business, in terms of revenue and has passed the milestone of over 5 Million Lines installed worldwide. To enable On-Line Communications’ Small and Medium Enterprise customers to […]