Over the past 25 years in business, On-Line Communications has won many awards. These include being the Dealer of the Year for Unify (formerly Siemens Enterprise Communications) in Australia many times and Stuart Edge, the Director of On-Line Communications has won a number of awards as well. Stuart Edge, the Director of On-Line Communications won […]
Tag: contact center; call centre; Unify; call agents; telemarketing
HP Poly EncorePro 510 Monaural Headset +Quick Disconnect
The HP Poly EncorePro 510 headset provides plenty of freedom with wired connectivity and a sharp looking overhead design which gives you a comfortable fit. It has a boom microphone which is designed in such a manner that everything you say will be transmitted. Because of the comfortable fit, you can use this headset to […]
Our New Callout Application Makes Sure You Don’t Miss That Important Call
The new Callout Application designed by On-Line Communications, ensures your callers reach important out-of-hours support staff in your organisation. Instead of forwarding calls to a mobile, using this Callout Application, you can forward calls to a pilot number which then keeps routing the call to further numbers until it’s answered. This avoids important calls going […]
OpenScape Desk Phone CP110
This desktop device is a cost effective solution for enterprises with basic requirements and cloud installations. Some of the features of the OpenScape Desk Phone CP110 include: Display: Keys and Connectivity: For more information and our best price for the OpenScape Desk Phone CP110, contact On-Line Communications here.
Readers vote OpenScape Contact Center Suite as the winner for Best Call & Contact Center Solution
OpenScape Contact Center Suite has won the award for the Best Call and Contact Center solution at the German Funkschau Readers’ Awards for the IT-K Products of the year. WebConnex also featured in the awards winning second place in the category for #UnifiedCommunications. To read more about the awards you can visit here: #itkprodukt19 When […]
On-Line Communications – your SIP and Network Provider
With ISDN on the way out, SIP is the way of the future for all your business network requirements. At On-Line we can provide you with Vocus SIP lines and fibre network so you have a cost effective and reliable solution for all your business needs. An On-Line solution will give you solutions which are […]
OpenScape Contact Center Solutions from Mitel
The OpenScape Contact Center (OSCC) V11 is an end-to-end customer engagement solution supporting up to 7,500 agents available on premise, hybrid or virtualised from the cloud. The Contact Centre is uniquely designed with a powerful routing and reporting engine, a 360-degree contact view and market-leading usability from a Circuit-like UI. REST APIs ensure a robust […]
OpenScape Desk Phone CP400
The OpenScape Desk Phone CP400 is available in SIP and HFA and its features include: Tilt-able graphical display, 3,7″ (240*120 pixel), monochrome LED backlight (white) Notification LED 4 Context sensitive soft keys with LED 2 Fixed feature keys (Menu/Out-of-office) 16 Free programmable feature keys with LED 4-Way navigator, plus OK-key 3 Audio keys (Mute/Speaker/Headset) with LED Volume control +/- […]
Do You Want a Communications Partner who Understands your Working Environment? Or a Telecommunications Vendor that just Wants to Sell a Product?
What you may often get is a telecommunications vendor which just wants to sell you a telephone system. This won’t necessarily help you. The communications world has changed and the rise of mobile communications, apps and the anywhere, anytime worker (including BYOD) has presented many organisations with multiple and competing challenges. Today, senior managers are […]
Company Information
“On-Line Communications provides our clients with the most efficient, effective and affordable communications system to satisfy immediate and long-term objectives. Our philosophy is to form long term relationships with our clients by providing high quality products and services, based on our extensive experience in the industry.” Stuart Edge, Director On-Line Communications Systems Pty Ltd has […]
About On-line Communications Systems
“On-Line Communications provides our clients with the most efficient, effective and affordable communications system to satisfy immediate and long-term objectives. Our philosophy is to form long term relationships with our clients by providing high quality products and services.” Stuart Edge, Director On-Line Communications Systems Pty Ltd has over 25 years experience in selling and supporting […]
Government & Council Phone Systems
Government and Council Business Phone Solutions We’ve been dealing with On-Line Communications for a number of years now and the service and the staff have always been excellent. Recently, On-Line upgraded our Siemens Hi-Path PABX and installed the ProCentre call centre solution for the Customer Service Centre. The functionality and reliability of this solution compared […]