With ISDN on the way out, SIP is the way of the future for all your business network requirements. At On-Line we can provide you with Vocus SIP lines and fibre network so you have a cost effective and reliable solution for all your business needs. An On-Line network will give you solutions which are […]
Tag: contact center; call centre; Unify; call agents; telemarketing
Unify’s OpenScape Contact Center solutions
The OpenScape Contact Center (OSCC) V9R2 is an end-to-end customer engagement solution supporting up to 7,500 agents available on premise, hybrid or virtualised from the cloud. The Contact Centre is uniquely designed with a powerful routing and reporting engine, a 360-degree contact view and market-leading usability from a Circuit-like UI. REST APIs ensure a robust […]