Task
The Unify brand has been selected by the University of Oxford to transform its existing communication infrastructure. The university is making the investment to meet the increased collaboration requirements of its staff and student population and support the organisation’s strategy of providing a world-class forum for intellectual engagement.
Solution
The three-year project will see a Unify system replacing the University of Oxford’s existing iSDX and Cisco Call Manager telephone exchanges with OpenScape Voice and OpenScape UC applications. Managed services will play an important role in the transformation of the university – providing lifecycle services, Service Delivery Manager and a dedicated call receipt desk. This solution will ensure that collaboration and engagement move forward uninterrupted.
Benefits
On completion, the university plans to implement full Unified Communications to approximately 40,000 students and staff over potentially in excess of 100,000 devices, across 38 self-governing colleges and financially independent institutions. Through this transformative approach, the user’s experience will be significantly enhanced, enabling staff and students to collaborate in a more effective way, enhance the existing bring your own device (BYOD) programs and further establish new ways of working from just about anywhere.
For more information about Unified Communications, visit On-Line Communications here.