System Consulting

Communications System Consulting Our Business Development Managers have all the technical knowledge they need, so when they come out and visit you to give your organisation a Communications System Consult – free of charge – they can give you an accurate and thorough assessment of your communication requirements. Stuart Edge, Director, On-Line Communications “We provide […]

Account Management

Business Phone System Account Management We support and manage hundreds of major customers throughout Australia. Over the past 20 years, we have proved our ability to professionally service and manage major accounts, providing effective account management of the telephony direction, support and management required by any high-level business. Stuart Edge, Director, On-Line Communications Our Account […]

On-Line management team

Project Management

Business Phone Solutions Project Management Services On-Line Communications has proven its ability to deliver professional design, project management and after-sales service. We have the BDMs, engineers and service support staff with the right training, so they are capable of providing the project support required by any customer. Stuart Edge, Director, On-Line Communications At On-Line Communications, […]

contact centre On-Line Communications

Call Centre Phone Systems

Contact Centre Business Phone Solutions At On-Line Communications, we are Contact Centre specialists. We sell the OpenScape Contact Center Agile module from Mitel and we implement at least four new contact centres each year. We know from our customers’ feedback, that they’ve have found it to be extremely helpful for their businesses. Stuart Edge, Director, […]

Enterprise solution On-Line Communications

Enterprise Business Phone Systems and Solutions

“As business phone specialists, we understand that Medium and Large Enterprises require not only improved telephony cost savings, but an Enterprise Business communication solution which can improve employee productivity and provide superior customer service.” Stuart Edge, Director, On-Line Communications Online Communications has been installing and supporting Enterprise Business Phone Systems and Corporate Telephone Solutions for over 20 […]

On-Line Communications systems

The Top 5 Reasons to Choose On-Line Communications when Choosing Your Unified Communications Solution

1. At On-Line Communications, we focus on business productivity not just reducing telephony costs. Reducing communication costs is often a priority for an organisation but improving employee interaction and fostering improved customer engagement can provide a greater long term solution. At On-Line Communications we strongly believe if communication solutions are going to deliver value for […]

Fujitsu

Commercial and Retail Success Story – Fujitsu Technology Solutions

Fujitsu Technology Solutions recently upgraded its communications solution to the latest version of OpenScape Voice, which includes the OpenScape Xpressions voicemail solution with unified messaging. Task 1) Upgrade of the communications solution to the latest version of OpenScape Voice. 2) Migration of the existing OpenScape Xpressions voicemail solution to unified messaging, while retaining all messages. […]

Coca-Cola

Coca-Cola Brazil Integrates Voice, Video and Contact Centre with Unify Solution

Coca-Cola Brazil has migrated its telecommunications infrastructure of the Brazilian Coca-Cola subsidiary to a secure voice, video and Contact Centre with a fully integrated Unify Solution. The Task 1) To migrate the telecommunications infrastructure of the Brazilian Coca-Cola subsidiary to a highly secure convergent voice and data system, expanded to meet new operational and business […]