Government and Council Business Phone Solutions We’ve been dealing with On-Line Communications for a number of years now and the service and the staff have always been excellent. Recently, On-Line upgraded our Siemens Hi-Path PABX and installed the ProCentre call centre solution for the Customer Service Centre. The functionality and reliability of this solution compared […]
Business Phone Solutions Project Management Services On-Line Communications has proven its ability to deliver professional design, project management and after-sales service. We have the BDMs, engineers and service support staff with the right training, so they are capable of providing the project support required by any customer. Stuart Edge, Director, On-Line Communications At On-Line Communications, […]
Unified communications allows you to simplify the way you share, manage and exchange information – you can receive your voicemail, email, SMS and fax all through a single inbox, even from remote sites. Stuart Edge, Director, On-Line Communications What is Unified Communications? Unified Communications (UC), not to be confused with Unified Messaging (UM), is the integration […]
As business phone specialists, we understand that Small and Medium Enterprise require not only improved telephony cost savings but a communication solution which can improve employee productivity and provide superior customer service. In other words, this is what advanced Business Phone Systems bring to an organisation. Stuart Edge, Director, On-Line Communications On-Line Communications specialises in […]
“As business phone specialists, we understand that Medium and Large Enterprises require not only improved telephony cost savings, but an Enterprise Business communication solution which can improve employee productivity and provide superior customer service.” Stuart Edge, Director, On-Line Communications Online Communications has been installing and supporting Enterprise Business Phone Systems and Corporate Telephone Solutions for over 20 […]
Achieve significant cost-savings and simplify your enterprise infrastructure by consolidating your network connectivity through SIP trunking. What can SIP Trunking do? It will allow your enterprise to connect its IP-PBX and IP communications systems directly to a SIP service provider, reducing and sometimes eliminating the need for conventional PRI, BRI, ISDN or PSTN gateway connections. […]
Task The ING Bank is a global financial institution, offering banking, investments, life insurance and retirement services across Europe and in Asia. In Turkey, ING is one of the nation’s fastest growing banks, with 6,300 employees and 368 branches across the country. To support its rapid growth, the bank and CIO have been focused on investing […]
1. At On-Line Communications, we focus on business productivity not just reducing telephony costs. Reducing communication costs is often a priority for an organisation but improving employee interaction and fostering improved customer engagement can provide a greater long term solution. At On-Line Communications we strongly believe if communication solutions are going to deliver value for […]
Fujitsu Technology Solutions recently upgraded its communications solution to the latest version of OpenScape Voice, which includes the OpenScape Xpressions voicemail solution with unified messaging. Task 1) Upgrade of the communications solution to the latest version of OpenScape Voice. 2) Migration of the existing OpenScape Xpressions voicemail solution to unified messaging, while retaining all messages. […]
Coca-Cola Brazil has migrated its telecommunications infrastructure of the Brazilian Coca-Cola subsidiary to a secure voice, video and Contact Centre with a fully integrated Unify Solution. The Task 1) To migrate the telecommunications infrastructure of the Brazilian Coca-Cola subsidiary to a highly secure convergent voice and data system, expanded to meet new operational and business […]
The rise of the decentralised workplace with multiple office locations, virtual teams and international customers, requires almost 24/7 business activity and ultimately, a way of unifying the communications for all of this business activity. – for example, designing in Sydney, producing in China and selling in Europe. For example, you could have a product which […]
In a competitive beauty services industry, it’s vital that when a customer calls your Clinic, you have the right system in place to keep that person as your customer. Don’t forget that first impressions – or even more importantly – the first point of call contact, can be the difference between keeping and losing that […]
