Fujitsu Technology Solutions recently upgraded its communications solution to the latest version of OpenScape Voice, which includes the OpenScape Xpressions voicemail solution with unified messaging. Task 1) Upgrade of the communications solution to the latest version of OpenScape Voice. 2) Migration of the existing OpenScape Xpressions voicemail solution to unified messaging, while retaining all messages. […]
Coca-Cola Brazil has migrated its telecommunications infrastructure of the Brazilian Coca-Cola subsidiary to a secure voice, video and Contact Centre with a fully integrated Unify Solution. The Task 1) To migrate the telecommunications infrastructure of the Brazilian Coca-Cola subsidiary to a highly secure convergent voice and data system, expanded to meet new operational and business […]
The rise of the decentralised workplace with multiple office locations, virtual teams and international customers, requires almost 24/7 business activity and ultimately, a way of unifying the communications for all of this business activity. – for example, designing in Sydney, producing in China and selling in Europe. For example, you could have a product which […]
As an Agency Principal operating a multi office group with a network of home-based licensed sales agents, you understand that your 17 year old ‘phone system’ can no longer cope with today’s business environment. So, you have identified your need for a communication solution instead of a ‘phone system’ but what are the next steps? […]
In a competitive beauty services industry, it’s vital that when a customer calls your Clinic, you have the right system in place to keep that person as your customer. Don’t forget that first impressions – or even more importantly – the first point of call contact, can be the difference between keeping and losing that […]
In a competitive real estate market, it’s increasingly difficult to not only attract potential vendors but also to ensure your Agency stands out from the crowd. First impressions, or more importantly, the first point of call contact can be the difference between winning and losing that listing. Can your Agency afford to lose a $2,000,000 property listing […]
