What you may often get is a telecommunications vendor which just wants to sell you a telephone system. This won’t necessarily help you. The communications world has changed and the rise of mobile communications, apps and the anywhere, anytime worker (including BYOD) has presented many organisations with multiple and competing challenges. Today, senior managers are […]
Tag: telecommunications
Management Team
“At On-Line Communications, our management team hires staff with international qualifications and they also undertake detailed training to ensure we can provide our clients with the best service, installation and training. This way, our clients can transition from their old telecommunications system to a new one with no downtime and the least amount of problems.” […]
About On-line Communications Systems
“On-Line Communications provides our clients with the most efficient, effective and affordable communications system to satisfy immediate and long-term objectives. Our philosophy is to form long term relationships with our clients by providing high quality products and services.” Stuart Edge, Director On-Line Communications Systems Pty Ltd has over 25 years experience in selling and supporting […]
Enterprise Business Phone Systems and Solutions
“As business phone specialists, we understand that Medium and Large Enterprises require not only improved telephony cost savings, but an Enterprise Business communication solution which can improve employee productivity and provide superior customer service.” Stuart Edge, Director, On-Line Communications Online Communications has been installing and supporting Enterprise Business Phone Systems and Corporate Telephone Solutions for over 20 […]
About SIP Trunking and What it Means to You
Achieve significant cost-savings and simplify your enterprise infrastructure by consolidating your network connectivity through SIP trunking. What can SIP Trunking do? It will allow your enterprise to connect its IP-PBX and IP communications systems directly to a SIP service provider, reducing and sometimes eliminating the need for conventional PRI, BRI, ISDN or PSTN gateway connections. […]
ING Bank in Turkey deploys OpenScape Unified Communication
Task The ING Bank is a global financial institution, offering banking, investments, life insurance and retirement services across Europe and in Asia. In Turkey, ING is one of the nation’s fastest growing banks, with 6,300 employees and 368 branches across the country. To support its rapid growth, the bank and CIO have been focused on investing […]
The Top 5 Reasons to Choose On-Line Communications when Choosing Your Unified Communications Solution
1. At On-Line Communications, we focus on business productivity not just reducing telephony costs. Reducing communication costs is often a priority for an organisation but improving employee interaction and fostering improved customer engagement can provide a greater long term solution. At On-Line Communications we strongly believe if communication solutions are going to deliver value for […]
Commercial and Retail Success Story – Fujitsu Technology Solutions
Fujitsu Technology Solutions recently upgraded its communications solution to the latest version of OpenScape Voice, which includes the OpenScape Xpressions voicemail solution with unified messaging. Task 1) Upgrade of the communications solution to the latest version of OpenScape Voice. 2) Migration of the existing OpenScape Xpressions voicemail solution to unified messaging, while retaining all messages. […]
Coca-Cola Brazil Integrates Voice, Video and Contact Centre with Unify Solution
Coca-Cola Brazil has migrated its telecommunications infrastructure of the Brazilian Coca-Cola subsidiary to a secure voice, video and Contact Centre with a fully integrated Unify Solution. The Task 1) To migrate the telecommunications infrastructure of the Brazilian Coca-Cola subsidiary to a highly secure convergent voice and data system, expanded to meet new operational and business […]
Deploying Unified Communications (UC) is the Foundation to Improving Enterprise Collaboration
The rise of the decentralised workplace with multiple office locations, virtual teams and international customers, requires almost 24/7 business activity and ultimately, a way of unifying the communications for all of this business activity. – for example, designing in Sydney, producing in China and selling in Europe. For example, you could have a product which […]
How to Improve Your Agency’s Profitability, Customer Service and Engagement by Implementing the Right Communication Solution
As an Agency Principal operating a multi office group with a network of home-based licensed sales agents, you understand that your 17 year old ‘phone system’ can no longer cope with today’s business environment. So, you have identified your need for a communication solution instead of a ‘phone system’ but what are the next steps? […]
Can Your Laser Clinic Afford to Lose a Paying Customer to a Beauty Clinic Around the Corner?
In a competitive beauty services industry, it’s vital that when a customer calls your Clinic, you have the right system in place to keep that person as your customer. Don’t forget that first impressions – or even more importantly – the first point of call contact, can be the difference between keeping and losing that […]