Telstra’s ISDN reaches end-of-life by Jan 31st 2018

Telstra announces ISDN products will no longer be sold next year and won’t be supported after 2022.
From January next year, Telstra has advised all telecommunications dealers will stop selling ISDN2, ISDN2 Enhanced, ISDN10/20/30, DDS Fastway, Megalink, Data Access Radial and Frame Relay products. The same products will not be supported by Telstra by 2022.
Telstra added the national NBN rollout will reach up to 92% of Australian premises by 2022 and this means Telstra will have to disconnect the copper network currently used to deliver these products on a region by region basis. For more information visit here.

Statement from Telstra

In a statement Telstra said: “We will communicate further with you about the need to migrate your services to alternative solutions leading up to disconnection and the Final Exit Date. This is consistent with our standard approach to product exits. If you are an existing or prospective customer, your service has not changed. You can continue to receive your service on your current terms and can continue to order new services up until the relevant ‘stop sell’ date that applies to you.”
So if your business doesn’t already have a VoIP-enabled phone system, it would be a good idea to start planning a move to this newer technology now. Take a look here.

On-Line Communications can help

If you’re still running on ISDN services, On-Line Communications can help you upgrade to a VoIP (Voice over Internet Protocol) telephone system. This technology is more reliable and offers you far more features and the ability to synchronise your office phone and your mobile far more easily.

As well, calls using VoIP are cheaper so you’ll save money in the long run. Call us here at On-Line Communications on (02) 9496 4000 to talk about how you can upgrade to a VoIP telephone system.

We can help you with any questions you may have including whether you’ll need to upgrade your existing phone system or buy a new one and how to select your VoIP network and speed.


But there are pitfalls to watch out for

As the national NBN roll-out progresses, you may find you’re approached by sales people who say they can help you switch to VoIP. They are often not experts in this field and they could be pushing you to buy a new telephone system when you may not need one. So talk to us at On-Line Communications. We’re the experts. We’ve been selling VoIP telephone systems for the past 15 year.


We can talk to you about your business needs and give you a free, no-obligation quotation on what we recommend for your move to VoIP. We have a broad range of options which will suit any small to medium-sized businesses  Рas well as much larger companies as well.

Call us on (02) 9496 4000 and we can give you a free quote or email us at